Drinking Water Emergency Resources

Need help? Report a drinking water emergency or get assistance with water quality concerns, cybersecurity incidents, boil notices, public notification resources, and emergency water hauling.

Emergency contacts

DDW Emergency Incident Response 24-hour call line

📞 (801) 560-8456

Cybersecurity & Environmental Incidents

📞 (801) 536-4123

• Report an incident
• Report a breach

Emergency Resources & Information

Emergency Resources
Guidance for drinking water emergencies: contamination, outages, boil orders, and how to contact DDW for help.

Drinking Water Public Notification Templates
Ready‑to‑use customer notice templates to meet state and federal public notification requirements for water system emergencies or violations.

Water Hauling
Rules and approval process for hauling potable water, including required forms and design standards for systems using hauled water.

What is my Water System?
Search tool to find your public water system, system ID, and key details so you know who serves your drinking water.