Public notice requirements are divided into three tiers to take into account the seriousness of the violation or situation. These templates should be used by water suppliers as the situation warrants. All public notices must be reviewed and approved by the Division of Drinking Water prior to delivery.
Tier 1
Required for violations and situations with significant potential to have serious adverse effects on human health as a result of short-term exposure. All public notices must be reviewed and approved by the Division of Drinking Water prior to delivery.
Tier 2
Required for all other violations and situations with potential to have serious adverse effects on human health. All public notices must be reviewed and approved by the Division of Drinking Water prior to delivery.
Tier 3
Required for all other violations and situations not included in Tier 1 and Tier 2. All public notices must be reviewed and approved by the Division of Drinking Water prior to delivery.
- Boil Order Instructions
Instructions for Boil Order Notice and certification form that is required to be filled out and sent to ddwreports@utah.gov - Boil Order Example
Templates
Boil Order Resources
- E. coli Positive Flow Chart
- Total Coliform Positive Flow Chart
- Chlorine Dose Calculator
- Local Health Department or Utah DEQ Regional Engineer
Concerns from water consumers will be addressed. However, water consumers experiencing drinking water problems should first attempt to contact their local water supplier. - Frequently Asked Questions: Boil Water Order
Public Notification Contact List
- Division of Drinking Water Contact Information
- Local Health Departments and District Engineers
- Division of Drinking Water Main Line 8 am-5 pm: (801) 536-4200
- (801) 560-8456 (24-hour call or text)