Division Links

Lead and Copper Rule Revisions

To reduce lead in drinking water, EPA introduced Lead and Copper Rule Revisions (LCRR) which will go into effect by October 16, 2024. Currently, EPA is taking steps to develop a new rule, the Lead and Copper Rule Improvements. Systems subject to the LCRR (Community and Non-Transient Non-Community water systems) will need to develop service line inventories.

Financial assistance is available!

Get financial assistance to complete your inventory.

Choose from from one of two programs to get up to $100,000 or no-cost assistance!

Funding options

WATCH: Oct. 2023 Financial Assistance Webinar Recording

Funding Option 1
Expedited Approval Funding

Who is eligible?

All Community and non-transient noncommunity public water systems

What kind of assistance?

Funding for up to $100,000 is provided as either 0% interest loans or grants. Systems are only eligible for grants if they meet the division’s hardship criteria.

Which program is the best fit?

If a water system has staff that can complete inventory investigation or is already working with a consulting firm this program may be a better fit.

Disclaimer: Submitting this application is NOT a guarantee that any funding requested will be provided. Systems who have received assistance through the small systems contractor assistance program or have previously received funding through the Expedited Funding will not be eligible for additional funding through this application. The Division of Drinking Water will review applications and make final decisions with regard to eligibility and award approval.

Funding Option 2
Small Systems Contractor Assistance Program

Who is eligible?

Community water systems serving a population <10,000

What kind of assistance?

No-cost assistance completing a service line inventory and replacement plan through Sunrise Engineering.

Which program is the best fit?

If a small community water system is at the beginning stages of the inventory processes, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.

Disclaimer: Assistance is limited by available funding and the time constraint of the LCRR compliance date of October 16, 2024. It is the goal of the Division and Sunrise Engineering to strive to assist as many water systems as possible within these constraints. Applications will be accepted on a rolling basis. The Division will review applications and make final decisions with regard to priority.

Hardship criteria info

Water systems may be eligible for grant funding if they meet the Divisions hardship criteria in all or part of the system’s service area. 

  • The system as a whole, can be eligible for principal forgiveness if it meets either of the following criteria: 
    • The estimated average water bill exceeds 1.75% of the local median adjusted gross income (MAGI) 
    • The system MAGI is at or below 80% of the state MAGI
  • If systems do not qualify for disadvantaged funding above, they may be eligible for grant funding for a portion of the service area. This eligibility is based on the EPA’s demographic index at the census block level. The demographic index is a combination of two socioeconomic factors: income and demographic data. To determine eligibility, use the Division’s web map. Blue areas correspond to census block groups at or above the 80th percentile for the demographic index. Funding allocated on this basis must only be used on work in the specific areas. Water systems can apply for multiple census blocks that meet the criteria in their service areas. Systems may receive a combination of grants and loans. The percentage of the award given as grants will be based on the percentage of connections located within disadvantaged census blocks.

Submit your inventory

  • Due on Oct. 16, 2024
  • Submittals not accepted until the portal launches in March 2024
  • Must use DDW’s template. We are no longer accepting EPA’s template.

Non-Lead Form

Submittals open now

  • Use if you have NO lead, galvanized requiring replacement, or unknown customer-owned AND system-owned service lines
  • Due by Oct. 16, 2024
  • Submittals are open now

Lead Service Line Inventory Basics

Water systems must prepare and submit an initial service line inventory by Oct. 16, 2024. Service lines need to be placed into one of four categories:

Lead Service lines

Lead Status Unknown Service Lines

Galvanized lines requiring replacement

  • Galvanized service lines that are/were downstream from a lead pipe
  • Lead often attaches to and builds up on galvanized SLs

Non-lead Service lines (copper, plastic, etc.)

  • It is recommended that the actual service line material is included in the inventory, if possible
  • Both the system-owned section and the customer-owned section of all service lines in the distribution system must be included in the inventory.
  • Lead connectors (i.e., goosenecks or pigtails) are not required to be included in the inventory. EPA recommends including lead connectors where records exist. Water systems must replace lead connectors when encountered.
  • Systems are not expected to have identified 100% of their service lines in the initial inventory due on October 16, 2024. Systems with service lines that have an unknown lead status will work to identify the service line material and update the inventory over time.
  • Water systems need to document service line materials that are observed during the course of other projects such as meter or main replacement. It is recommended that water systems develop a standard operating procedure (SOP) that describes how and where staff will document service line material information that is collected.

Completing a Records Review

The first step in developing a service line inventory is completing a records review. It is vital that water systems do a thorough review to reduce the number of Lead Status Unknown lines and to potentially avoid having to rely on more intensive and disruptive identification methods later.

Systems must review certain records under the LCRR. Required records include:

  • All construction and plumbing codes, permits, and existing records which indicate service line materials
  • All water system records, including:
    • Maps of the distribution system
    • Lead and Copper Sample Site Plans
    • Historical records on each service connection
    • Meter installation records
    • Historical capital improvement or master plans
    • Standard operating procedures (SOPs)
  • All inspections & records of the distribution system that indicate service line materials

Additional Resources

Learning Opportunities

Check out DDW’s training calendar to stay on top of learning opportunities.

The Association of State Drinking Water Administrators (ASDWA) is hosting a free, multi-day symposium on Lead Service Line Inventories every Wednesday in February 2022. You can register here. These trainings will be recorded and the recordings will be made available for free. This symposium provides an opportunity to hear lessons learned from other states and water systems that have already undertaken inventory work. DDW staff will also be providing Utah specific guidance on developing service line inventories in the coming months and will be making those resources available online.

Upcoming Resources & Learning Opportunities

The Division will add resources and learning opportunities to this webpage as they become available. Future expected resources and tools include templates for service line inventories, guidance documents that clarify requirements, and a toolbox of resources to assist systems with communicating the new requirements to the public.

Existing Resources

Frequently Asked Questions (FAQ)

This information is preliminary, non-regulatory, and subject to further changes prior to the Lead and Copper Rule Revisions (LCRR) compliance date.

For further guidance, read EPA guidance on developing a lead service line inventory, including best practices and case studies.

Do I need to sample schools and childcare facilities?

Under Utah state law, all public and private schools are required to sample for lead in drinking water by December 2023. Through the Lead-Free Learning Initiative, the Division of Drinking Water works directly with the schools to assist with sampling, funding, and remediation efforts. This program has stricter requirements than what is currently under the Lead and Copper Rule. This statewide program exempts schools from sampling under LCRR.

Currently under the LCRR, schools can opt out of sampling. We will require documentation demonstrating that schools participated in the state program. Childcare facilities are not required to test under the current state program and will be the responsibility of water systems under the LCRR. The LCRR requires testing at childcare facilities beginning October 10, 2024. This document explains how Utah’s requirements compare to EPA’s.

Lead service line inventory

Who has to complete a service line inventory?

All community and non-transient non-community (NTNC) systems must complete a service line inventory of their entire service area for both water system-owned and customer-owned service lines. Systems with any lead, galvanized requiring replacement, or lead status unknown service lines must include a location identifier (street address, and/or GPS coordinates), the material classification, ownership status, and verification method for each lead, galvanized requiring replacement, or lead status unknown service line in their inventory. DDW’s Inventory Template is available now, and will be the only inventory template accepted. If you have been using the EPA’s inventory template, please copy over your inventory into DDW’s template.

What if my system does not have lead pipes? 

Systems that can verify they have all non-lead service lines can submit a Non-Lead Form. You will need to list the number of service lines and describe in detail the methods used to make the service line material determination.

How does a system identify a non-traditional service line?

Most likely non-transient non-community public water systems have non-traditional service lines. For systems with a single service connection that consists of a source plumbed into a building, the pipe that runs from the source into the building is the service line and the material needs to be identified. If there are additional buildings plumbed to the system, the in-ground pipe material that serves each building must be identified as well.

How can a water system encourage homeowners to assist in complying or determining the service line connections? 

The water system can send out a survey, provide rebates, and educational materials encouraging their consumers that it is in their best interest to identify their service line. 

Does a water system have to show an inventory for both the city-owned side and the customer side? 

Under the LCRR, all water systems must identify the material of the entire service line in the distribution system regardless of ownership. The entire service line can be identified using the following table: 

Table: Classification of Entire Service Line when Ownership Is Split

System-Owned PortionCustomer-Owned PortionClassification for Entire Service Line
LeadGalvanized Requiring ReplacementLead
LeadLead Status UnknownLead
Non-lead and never previously leadNon-lead, specifically galvanized pipe materialNon-lead
Non-leadNon-lead, material other than galvanizedNon-lead
Non-leadLead Status UnknownLead Status Unknown
Non-lead, but system is unable to demonstrate it was not previously LeadGalvanized Requiring ReplacementGalvanized Requiring Replacement
Lead Status UnknownLeadLead
Lead Status UnknownGalvanized Requiring ReplacementGalvanized Requiring Replacement
Lead Status UnknownNon-leadLead Status Unknown
Lead Status UnknownLead Status UnknownLead Status Unknown
Source: Exhibit 2-3 of Guidance for Developing and Maintaining a Service Line Inventory (USEPA, 2022)

Are lead connectors required to be inventoried? 

No, lead connectors are not required to be inventoried under the rule, but do need to be replaced when encountered during planned or unplanned infrastructure work, including goal-based or mandatory service line replacement triggered under the LCRR. We recommend taking inventory of connector materials while filling out the service line inventory for your records. 

What is a galvanized line requiring replacement(GLRR)? 

A service line will be defined as a galvanized line requiring replacement (GLRR) if it was at any time downstream of a lead service line or is currently downstream of a “Lead Status Unknown” service line. If you are unable to demonstrate that the galvanized service line was never downstream of a lead service line, it should be identified as a GLRR. 

Nearly all systems will have unidentified or unknown service line materials. What action is required for unknowns? 

Customers must be notified within 30 days of the inventory being submitted, that their service line has unknown service line materials. If there is a Lead Action Level Exceedance* found during routine sampling, the system must do mandatory Lead Service Line replacement and remove a certain  percent of lead service lines each year. Since unknowns are treated as lead service lines, they must be identified and replaced.  If an unknown service line turns out to be non-lead, that service line does not “count” towards the replacement rate goal, which is outlined in the water systems replacement plan.

*The LCR defines action levels for lead and copper. An action level is a threshold above which a water system must take steps to ensure safety and protect public health. For lead and copper, the action level is deemed to have been exceeded when more than 10% of the samples tested during a collection period show concentrations at or above the 15 ppb for lead and 1300 ppb for copper and is called a 90th percentile exceedance.

Do I need to include service lines that are no longer in use in the inventory? 

Yes, all potable service lines must be included in the inventory. As long as the service line remains connected to the system, even if it is not in use (for example, vacant or abandoned buildings).

Do I need to make the lead service line inventory publicly available? 

Yes, service line inventories must be publicly accessible and provide a location identifier (street address, customer number, block, intersection, landmark, or other geographic marker) for each lead or galvanized service line downstream of the lead pipe requiring replacement. 

If your system serves more than 50,000 people, you must make your inventory publicly available online. To meet this requirement, you may use your website, cloud-sharing applications, or social media. Systems serving less than 50,000 people that do not have their inventory online must make copies of the inventory available for review upon request.

Systems that  only have non-lead service lines in their inventory do not need to make their inventory publicly available, and instead may provide a written statement that there are no lead or galvanized service lines downstream of lead pipe requiring replacement. The written statement must include a description of the source(s) of information used to make this determination. 

Lead service line replacement plan

Are all water systems required to submit a lead service line replacement (LSLR) plan? 

No, only public water systems with one or more lead, galvanized line requiring replacement (GLRR), or lead status unknown service lines in their distribution system must complete and submit a LSLR plan. The LSLR plan is intended to help systems comply with the lead service line replacement requirements of the LCRR and to ensure systems have a strategy for identifying lead status unknown service lines.

I completed a lead service line replacement plan. Now what? 

The LCRR requires the following service line replacement activities:

a) Complete customer-initiated lead service line replacements within 45 days of being notified by the customer that they are replacing their end of the line. 

b) Implement goal-based full lead service line replacement after a lead action level (10 ppb) exceedance.

c) Conduct mandatory full lead service line replacement after an action level (15 ppb) exceedance.

d) Implement risk mitigation best practices after service line replacements, including consumer notification, flushing, and providing a free pitcher filter or point-of-use filter with replacement cartridges.

Are there limits on the lead service line replacement goal rate my system must recommend as part of the LSLR plan (applicable to systems >10,000 people)?

Water systems serving more than 10,000 people  must recommend a lead service line replacement goal rate in the event the 90th percentile* is above the lead trigger level of 10 ppb, but below the lead action level of 15 ppb.  The replacement rate must be applied to all known lead and galvanized-requiring-replacement lines when the system first exceeds the trigger level, plus the number of lead status unknown service lines in the beginning of each year of a system’s goal-based lead service line replacement program. 

There is no required minimum or maximum for the recommended goal rate, but the goal rate must be approved by the Division of Drinking Water. It is appropriate for water systems to propose a goal lead service line replacement rate based on an understanding of its individual opportunities (e.g.  replacement in coordination with planned infrastructure work) or challenges (e.g. addressing the most vulnerable or disadvantaged populations) in conducting lead service line replacement.

*The LCR defines action levels for lead and copper. An action level is a threshold above which a water system must take steps to ensure safety and protect public health. For lead and copper, the action level is deemed to have been exceeded when more than 10% of the samples tested during a collection period show concentrations at or above the 15 ppb for lead and 1300 ppb for copper and is called a 90th percentile exceedance.

Can I start removing lead service lines before the LCRR compliance date? 

Though not required, water systems may choose to proactively remove lead or galvanized-requiring-replacement lines that are known to exist or are encountered during inventory investigations prior to the LCRR compliance date of October 16, 2024. We encourage this practice when possible, but water systems should follow best practices when completing a service line replacement that will be required under the Lead and Copper Rule Revisions, including:

  • Notifying the customer of the replacement. If service line ownership is shared, explain that the system will replace the portion of the line it owns and offer to replace the customer-owned portion. Note: The system is not required to pay for replacing the customer-owned portion of the service line.
  • Completing a full lead service replacement, when possible. Partial replacements may cause short-term elevations in drinking water lead concentrations.
  • Provide the customer with a pitcher filter and enough filter replacements for six months.
  • Provide instructions to the customer about service line flushing after the replacement.
  • Offer to sample the home for lead 3-6 months after the replacement.
  • Remove lead goosenecks, pigtails, connectors when encountered.

If the customer has lead or galvanized on their side of the meter who is responsible for replacing the line? 

The water system is responsible for alerting customers of the material of their service line. Replacement of service lines must be done as full replacements, so the water system and customer will need to replace both sides of the line at the same time. The rule does not require water systems to cover the cost of the customer side of the line, however, full replacements are required. The division has funding available to assist with replacement costs and incentives for customers to replace their lines when that time comes.

Once our inventory is submitted, will we have to put a service line replacement plan into action? How many service lines would need to be replaced per year? 

Replacement plans are required at the time of the inventories on the compliance date of October 16, 2024. We will have a template for replacement plans available on our website soon. If a water system has an action level exceedance, they will be required to replace a certain percentage of lead, galvanized and unknown lines per year. The goal rate of replacement will be outlined in your replacement plan.

Funding and technical assistance

What funding and technical assistance is available to help a water system complete a service line inventory? 

Expedited Approval Funding

The Drinking Water Board has approved an expedited approval application process for systems seeking funding at or below $100,000 to develop service line inventories and/or lead service line replacement plans. Funding will be awarded as either grants or 0% interest loans. In order to receive grant funding, a water system must meet hardship criteria for disadvantaged communities

Expedited funds can be used for planning projects related to completing the service line inventory or replacement plan. This breakdown may include categories such as personnel salary and fees, community outreach and education tools, or equipment/software purchases or rentals.

Funding will be provided on a reimbursement basis. However, reimbursement can include planning work that has been performed prior to application approval. Final reimbursement will not be approved until a completed Initial Service Line Inventory and/or completed Lead Service Line Replacement Plan has been submitted and approved by the division. All Community and Non-Transient Non-Community water systems are eligible. 

Additional Funding 

Identifying service line materials at schools and licensed childcare facilities is one of our top priorities. If a system discovers lead service lines (LSLs) serving schools through their inventory efforts, additional funding (beyond the system’s initial award through this program) may be awarded for construction projects for the replacement of those LSLs. Systems seeking this additional funding for replacement of LSL at schools will need to submit an additional application outlining funding needs.

Any applications for funding above $100,000 or construction projects will need to be submitted through the normal Drinking Water State Revolving Fund (DWSRF) process. You can find more information about the DWSRF process including contacts at the DWSRF Webpage.

Small Systems Assistance Program (SSAP)

We are accepting applications from small community water systems (≤10,000 population served) that seek assistance from our contractor, Sunrise Engineering. This program is for assistance completing the Service Line Inventories and/or Lead Service Line Replacement Plans required under the Lead and Copper Rule Revisions (LCRR). We will pay the contractor directly, so no payment or reimbursement is required of the water system. 

What is the difference between these two funding programs? 

Water systems may only receive support from one of these programs. The following table outlines the differences between the two programs: 

Who can apply?

Expedited Approval Funding

All Community and non-transient non-community public water systems

Small Systems Assistance Program (SSAP)

Community water systems serving a population ≤10,000

What assistance is provided?

Expedited Approval Funding

Funding is provided as either 0% interest loans or grants. Systems are only eligible for grants if they meet the division’s hardship criteria.

Small Systems Assistance Program (SSAP)

Assistance completing a service line inventory and replacement plan through Sunrise Engineering at no cost to the water system.

Which program is the best fit for your water system?

Expedited Approval Funding

If a water system has staff that can complete inventory investigation or is already working with a consulting firm, this program may be a better fit.

Small Systems Assistance Program (SSAP)

If a small community water system is at the beginning stages of the inventory processes, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.

Where to apply?

Expedited Approval Funding

Application for Expedited Approval Funding

Small Systems Assistance Program (SSAP)

Water System Request Form for Contractor Assistance

How is “residential service connection” defined? 

A residential service connection typically refers to a meter setting. If a duplex has one meter for both units it is defined as one connection. Beyond a duplex, each unit typically has its own meter (four meters for a fourplex, etc.)

How is “Number of all other connections/ Equivalent Residential connections” defined? 

For all other connections, typically Equivalent Residential Connections (ERC) is used. ERC is a measure of how much water a store, business, factory or cattle trough uses compared with the average residential user. For example, if the average residence uses 3,000 gallons per month and a convenience store uses 15,000 gallons per month, the store is equivalent to five residences (5 ERCs). This data is used to determine assistance levels from average residential monthly bills and to understand how many connections the system is serving to determine  priority.

Is there any funding available for homeowners to help offset some of the cost of a replacement? 

We are  providing funding and technical assistance to help water systems complete their service line inventory and replacement plans. When we get closer to the compliance date of October 16, 2024, there will likely be funding available to help with replacement efforts. Learn more about current funding assistance at LCCR.utah.gov.

Contact Us

Lead and Copper Rule Manager
Bridgette Charlebois
(801) 247-7422

Questions on the inventory and submissions
Lead Service Line Inventories 

Lead Service Line Inventory Technical Assistance
Rebekah Brown
(385) 501-9128

Last Updated:

Back to top