Service Line Inventory & Replacement: Lead & Copper

Inventory template

You must use our templates.

For systems with unknown, lead, or GRR lines

Template instructions

For systems with non-lead lines

How to submit

You will need

1. Waterlink account
2. Utah ID account (set one up here)
3. Portal access please include “Initial Service Line Inventory” in your request. (Approval can take time, please be patient. Remember Step 4!)
4. Your filled-out inventory template file

Submit online

1. Sign into the portal
2. Fill in your water system details
3. Attach your inventory file under “File Type”
   • Choose “Initial Lead Service Line Inventory” from the dropdown
4. Submit!

Public notification for consumers served by lead, GRR (galvanized requiring replacement) or unknown service lines

All systems with 1 or more lead, GRR (galvanized requiring replacement), or unknown service lines must send a public notification to all consumers served by the said service lines within 30 days of submitting their inventory to the state. The notification must be repeated annually until all lead and GRR service lines are replaced and the material of all unknown service lines is identified

Certificate of Delivery for public notification

All systems that send public notifications to consumers served by lead, GRR or unknown service lines must submit a certificate of delivery to the Division of Drinking Water 

Disturbance notification

Water systems that cause disturbance to a lead, GRR (galvanized requiring replacement), or unknown service line must provide consumers with a disturbance notification under the LCRI rule that goes into effect in 2027. Even though this is not a must prior to 2027, it is highly recommended.

Public notification required for violations related to inventory submissions

If systems fail to submit their inventories to the Division of Drinking Water and receive a formal violation, they are required to distribute a public notification informing their consumers that a violation was received. 

Educational material

Educational material must be provided to consumers in the CCR (Consumer Confidence Report) language (only applies to community water systems), in disturbance notification and public notifications that are sent to consumers served by lead, GRR (galvanized requiring replacement), or unknown service lines.

The final LCRI requires all water systems to validate a subset of non-lead service lines in their inventory to increase accuracy of inventories. If a service line is listed as non-lead in the inventory, it must be included in the validation pool unless:

• It was installed after April 1989
• It was previously lead or GRR and has been replaced
• It was physically verified in the field at two points (one point for the customer owned side and one point for the system owned side)
• Due Date: Nov 1, 2034

Inventory and field verification

SSAP (small system contractor assistance program)

• Community water systems serving a population <10,000
• No-cost assistance completing a service line inventory and replacement plan through Sunrise Engineering.
• If a small community water system is at the beginning stages of the inventory processes, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.
• Water System Request Form for Contractor Assistance

Disclaimer: Submitting this application is NOT a guarantee that any funding requested will be provided. Systems who have received assistance through the small systems contractor assistance program or have previously received funding through the Expedited Funding will not be eligible for additional funding through this application. The Division of Drinking Water will review applications and make final decisions with regard to eligibility and award approval.

Expedited approval funding

• All Community and non-transient noncommunity public water systems
• Funding for up to $100,000 is provided as either 0% interest loans or grants. Systems are only eligible for grants if they meet the division’s hardship criteria.
• If a water system has staff that can complete inventory investigation or is already working with a consulting firm this program may be a better fit.
• Application for Expedited Approval Funding

Disclaimer: Assistance is limited by available funding and the time constraint of the LCRR compliance date of October 16, 2024. It is the goal of the Division and Sunrise Engineering to strive to assist as many water systems as possible within these constraints. Applications will be accepted on a rolling basis. The Division will review applications and make final decisions with regard to priority.

Inventory and Replacement

SRF (State Revolving Fund)

We have funding allocated for service line replacements and help completing your inventory, through our State Revolving Fund (SRF).

Received less than $100k? More funding is available through SRF

• If you have not reached the $100k cap from expedited funding, our State Revolving Fund (SRF) has more available.
• If you have already submitted a final pay request, and still need additional funding please reach out to Andrea Thurlow at [email protected]
  • In the email:
    1. Request an amendment to your current agreement for additional funding.
    2. Provide an estimate of how much additional funding is needed. The max allowed under expedited funding is $100,000 which includes the work and pay requests already submitted.

Reimbursed $100k?

1. If you have already been reimbursed $100k, you can apply for more from the State Revolving Fund (SRF).
2. To apply, download the application files from the State Revolving Fund (SRF) page and follow the instructions.

• Service Line Inventory Template
• Customer Survey Templates
• Non-Lead Form 
• Application for Expedited Approval Funding 
• Water System Request Form for Contractor Assistance (SSAP) 
• Service Line Replacement Plan Form 
• Public Notification Templates
• Certificate of Delivery Form for Public Notification (PN)

Training

Check out DDW’s training calendar to stay on top of learning opportunities.

• WATCH: March 12, 2025 webinar recording: Lead Service Rule Revisions: Sampling
• Slides, transcript
• WATCH: March 5, 2025 webinar recording: Lead Service Line Inventory and Replacement
  • Slides, transcript, list of deadlines
• WATCH: July 2024 webinar recording: Lead service line inventory
• WATCH: Oct. 2023 webinar recording: Financial assistance

Resources

• National Institute for Occupational Safety and Health
• AWWA Replacement and Flushing of Lead Service Lines
• EPA Lead and Copper Rule Improvements: Supporting Materials
• Utah’s Lead-Free Learning and LCRR
• UTAH DDW Detailed Initial Service Line Inventory Methods Guidance
• EPA’s Small Systems Guide and Fact Sheet
• Service Line Inventory Template
• EPA’s Guidance for Developing & Maintaining a Service Line Inventory
• DDW Director Email to Water Systems on Service Line Inventory Template (September 2022)
• DDW Director Email to Water Systems on LCRR (February 2022)
• EPA’s LCRR Webpage
• Lead Service Line Replacement Collaborative
• AWWA Lead Communications Tools

What is the difference between the Small Systems Assistance Program (SSAP) and Expedited Approval Funding programs?

Water systems may only receive support from one of these two programs.

What funding is available for service line inventory and replacement?

We are providing funding and technical assistance to help water systems complete their service line inventory and future replacement plans. We also have funding available to help with the water system’s service line replacement efforts. Check the funding opportunities section above.