All community and non-transient non-community water systems are required to continue working on updating their service line inventory. Systems must submit a baseline inventory by Nov. 1, 2027.
Systems with lead, galvanized requiring replacement, or unknown service lines must also submit a replacement plan by Nov. 1, 2027 and begin their service line replacement.
Water system deadlines
Dec. 1, 2025 – Annual repeat of service line material public notifications are due.
July 1, 2026 – Water systems must submit a certificate of delivery for the service line material, public notifications to the Division of Drinking Water
Inventory
Information about baseline inventory, inventory updates, the service line inventory GIS map, submission portal and instructions on how to complete and submit the inventory.
Replacement
All systems with lead, GRR, or unknown service lines are required to replace; replacement plan creation and submission information can be found here.
Simplified guidance is here
Everything you need to know about completing your lead service line inventory
Use our toolkit to communicate with your customers
Find templates for public notices, flyers, and customer letters in our Lead Service Line Inventory Outreach Toolkit
Submit your inventory
In this section you can find information and links to submit your service line inventory.
Inventory template
You must use our templates.
For systems with unknown, lead, or GRR lines
For systems with non-lead lines
Use if you have NO lead, galvanized requiring replacement, or unknown customer-owned AND system-owned service lines.
How to submit
You will need
- Waterlink account
- Utah ID account (set one up here)
- Portal access please include “Initial Service Line Inventory” in your request. (Approval can take time, please be patient. Remember Step 4!)
- Your filled-out inventory template file
Submit online
- Sign into the portal
- Fill in your water system details
- Attach your inventory file under “File Type”
- Choose “Initial Lead Service Line Inventory” from the dropdown
- Submit!
Public notification & educational requirements
In this section, you can find all requirements related to consumer and public notifications related to service line inventory and replacement.
Public notification for consumers served by lead, GRR (Galvanized requiring replacement) or unknown service lines
All systems with lead, GRR (galvanized requiring replacement), or unknown service lines must send a public notification to all consumers served by the said service lines by Dec. 1 annually. The notification must be repeated annually until all lead and GRR service lines are replaced and the material of all unknown service lines is identified.
Find templates on the Service line material notification letter page
Certificate of Delivery for public notification
If your system sends public notifications (for lead, GRR, or unknown service lines), you must submit a Certificate of Delivery Form to the Division of Drinking Water (DDW).
- The current annual deadline is July 1.
- Starting in 2028, the deadline will change to January 30.
Submit the Certificate of Delivery form
Disturbance notification
If your water system disturbs a lead, GRR (Galvanized Requiring Replacement), or unknown service line, you will need to provide consumers with a Disturbance Notification.
- Mandatory date: This rule goes into effect on November 1, 2027, as part of the LCRI (Lead & Copper Rule Improvements).
- We strongly recommend providing these notifications now ahead of that date to protect consumers and prepare for the new rule.
See our Disturbance Letter Template
Public notification required for violations related to inventory submissions
If systems fail to submit their inventories to the Division of Drinking Water and receive a formal violation, they are required to distribute a public notification informing their consumers that a violation was received.
Inventory validation
The final LCRI requires all water systems to validate a subset of non-lead service lines in their inventory to increase accuracy of inventories. If a service line is listed as non-lead in the inventory, it must be included in the validation pool unless:
- It was installed after April 1989
- It was previously lead or GRR and has been replaced
- It was physically verified in the field at two points (one point for the customer owned side and one point for the system owned side)
- Due Date: Nov 1, 2034
- EPA’s Fact Sheet for Inventory Validation
Funding opportunities
There are three options for funding assistance that you can choose from based on your system’s needs.
Inventory and field verification
Funds may be used for planning efforts associated with service line inventory and replacement identification efforts.
SSAP (small system contractor assistance program)
- Community water systems serving a population <10,000
- No-cost assistance completing a service line inventory and replacement plan through Sunrise Engineering.
- If a small community water system is at the beginning stages of the inventory processes, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.
Disclaimer: Submitting this application is NOT a guarantee that any funding requested will be provided. Systems that have received assistance through the small systems contractor assistance program or have previously received funding through the Expedited Funding will not be eligible for additional funding through this application. The Division of Drinking Water will review applications and make final decisions with regard to eligibility and award approval.
Expedited approval funding
- All Community and non-transient noncommunity public water systems
- Funding for up to $100,000 is provided as either 0% interest loans or grants. Systems are only eligible for grants if they meet the division’s hardship criteria.
- Recommended for water systems with staff that can complete inventory investigations or are already working with a consulting firm.
Need more than $100k?
Systems seeking financial assistance greater than $100k should apply for assistance through the SRF program (detailed in the SRF section below).
Inventory and Replacement
Funds may be used for construction and/or planning efforts associated with service line replacements and inventory identification efforts.
SRF (State Revolving Fund)
We have funding allocated for service line replacements and help completing your inventory, through our State Revolving Fund (SRF).
Hurry! This funding is only available for a limited time.
Is your water system eligible?
- Financial assistance in the form of grants and loans: Awards have ranged from between $100,000 to $27 million.
- Funds for construction and/or planning projects come as low-interest loans (typically below market rate, 20-39 years ) and/or grants.
- For grant qualifications and hardship criteria, see State Revolving Fund (SRF): Drinking Water
Systems who already received expedited funding
Participants in the Expedited approval funding program (detailed in the section above) may apply for additional financial through the State Revolving Fund (SRF) so long as they do not exceed $100k in total assistance from the Division of Drinking Water.
If you need additional funding, reach out to the SRF team at [email protected].
In the email:
- Request an amendment to your current agreement for additional funding.
- Provide an estimate of how much additional funding is needed. The max allowed under expedited funding is $100,000, which includes the work and pay requests already submitted.
Forms
- Service Line Inventory Template (see Submit your inventory above)
- Customer Survey Templates
- Non-Lead Form
- Application for Expedited Approval Funding
- Water System Request Form for Contractor Assistance (SSAP)
- Service Line Replacement Plan Form
- Public Notification Templates
- Certificate of Delivery Form for Public Notification (PN)
Training & resources
Training
Check out DDW’s training calendar to stay on top of learning opportunities.
- WATCH: March 12, 2025 webinar recording: Lead Service Rule Revisions: Sampling
- Slides, transcript
- WATCH: March 5, 2025 webinar recording: Lead Service Line Inventory and Replacement
- WATCH: July 2024 webinar recording: Lead service line inventory
- WATCH: Oct. 2023 webinar recording: Financial assistance
Resources
- National Institute for Occupational Safety and Health
- AWWA Replacement and Flushing of Lead Service Lines
- EPA Lead and Copper Rule Improvements: Supporting Materials
- Utah’s Lead-Free Learning and LCRR
- UTAH DDW Detailed Initial Service Line Inventory Methods Guidance
- EPA’s Small Systems Guide and Fact Sheet
- Service Line Inventory Template
- EPA’s Guidance for Developing & Maintaining a Service Line Inventory
- DDW Director Email to Water Systems on Service Line Inventory Template (September 2022)
- DDW Director Email to Water Systems on LCRR (February 2022)
- EPA’s LCRR Webpage
- Lead Service Line Replacement Collaborative
- AWWA Lead Communications Tools
Frequently Asked Questions (FAQ)
What is the difference between the Small Systems Assistance Program (SSAP) and Expedited Approval Funding programs?
Water systems may only receive support from one of these two programs.
Who can apply?
Expedited Approval Funding
All Community and non-transient non-community public water systems
Small Systems Assistance Program
Community water systems serving a population ≤10,000
What assistance is provided?
Expedited Approval Funding
Funding is provided as either 0%interest loans, grants, or partial grant and loan.
Small Systems Assistance Program
Assistance completing a service line inventory and replacement plan through Sunrise Engineering at no cost to the water system.
Which program is the best fit for your water system?
Expedited Approval Funding
If a water system has staff that can complete inventory investigation or is already working with a consulting firm, this program may be a better fit.
Small Systems Assistance Program
If a small community water system is at the beginning stages of the inventory processes, or needs help with field investigation, mapping software, or next steps, this program may be a better fit.
How do I apply?
Expedited Approval Funding
Small Systems Assistance Program
What funding is available for service line inventory and replacement?
We are providing funding and technical assistance to help water systems complete their service line inventory and future replacement plans. We also have funding available to help with the water system’s service line replacement efforts. Check the funding opportunities section above.